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Event Staff

Be part of the joy from the inside out!

The Lights of Christmas would not happen without the volunteers. Whether it’s individuals, couples, families, or groups – the volunteers from the community provide all the smiles, the warmth, and the heartfelt enthusiasm.

We are looking for people who enjoy extending warm, friendly, and gracious hospitality to others. Our basic expectations are punctuality, good communication skills, accuracy, willingness to work well with teammates, and the ability to hand out lots of smiles with a spirit of welcome and caring!

All volunteers (for 4 hours or more) get a FREE evening meal and a ticket to return to The Lights at another time. Limited free lodging* and breakfast available for those coming from a distance. *Lodging subject to space availability.

[register url=”/lights/volunteer/index.php?option=com_chronoforms&chronoform=LOC_EventStaffVolunteer”]SIGN UP to volunteer[/register]

We ask that all volunteers under the age of 14 be accompanied by a parent or adult.

Volunteer Job Descriptions

Ticket and Retail Sales

Parking and Overnight Guests

Themed Characters

Indoor Hosting and Hospitality

Outdoor Courtesy

Pony Rides

Petting Farm


*Valid driver’s license required.

Dress for outdoor weather unless otherwise noted. Red event vests are provided.

Ticket and Retail Sales

Toy Shop Cashier — (ages 16+, 4:30-10:00 pm) Sell toys, puzzles, and necklaces to children in Elfland Toy Shop. Must be mature, detail-oriented and comfortable handling money.

Ticket Sellers — (ages 18+, 4:00-9:30 pm) Greet guests and sell General Admission tickets in heated, insulated ticket booth at the front gate (Hospitality Centers #1 or #2). Two people per booth.

Joyland Ticket Seller — (ages 18+, 4:15-8:30 pm / Sundays 3:00-8:00 pm) Greet, direct Dinner Theatre guests arriving from parking area, and sell tickets in a heated, outdoor ticket booth (Hospitality 3).

Joyland Cafe Cashier — (ages 16+, 4:15-8:30 pm / Sundays 3:00-8:00 pm) Operate cash register in Joyland Cafe. Must be able to handle money. Warm, friendly disposition required.

Hospitality Center Host — (ages 18+, 3:30-10:30 pm) Greet guests and sell hot drinks and snacks, selling umbrellas, renting strollers, checking out wheel chairs, and providing general assistance to arriving and departing guests at the Front Gate (Hospitality #1).

Retail Sales Assistant (ages 18+, 4:30-10:00) Operate cash register, stock shelves, and assist customers in the Gift Shops. Must have strong money handling and people skills.

Tinhorn Town Cashier — (ages 18+, 4:45-10:00 pm) Operate cash register in Tinhorn Town, a food and entertainment venue. Must be able to handle money. Warm, friendly disposition required. (Suggested dress: western style).

Parking and Overnight Guests

Parking Attendant — (ages 14+, 4:30-10:00 pm) Direct traffic to and from varying parking sites.

Luggage Cart Driver — (ages 18+, 4:00-9:30 pm) Transport luggage efficiently for overnight guests from their vehicle to their room, providing a great first impression and orienting guests to The Lights. Valid driver’s license required.

Morning Luggage CartDriver — (ages 18+, 8:30-11:00 am) Transport overnight guests and luggage back from lodging facilities to their vehicles. The goal is to complete their overall experience with a spirit of warmth and hospitality. Valid driver’s license required.

Cottage Greeter — (ages 18+, 4:00-9:30 pm) Check-in arriving cars and direct them to nearby housing, Kringle Kottage or The Nutcracker Suite, or connect them with Mt. Baker Greeter who leads them via golf cart to Mt. Baker Cabins. Valid driver’s license required.

Indoor Hosting and Hospitality

Toy Shop Elf — (ages 10+, 5:00-10:00 pm) Welcome children in the Elfland Toy Shop, helping them assemble and decorate wooden toys in a heated tent. Children age 8 and 9 may volunteer with older sibling or parent’s supervision. (Suggested dress: jeans or slacks. Clothes may become paint spattered.) All volunteers under the age of 14 must have a parent or adult with them.

Toymakers Apprentice — (ages 18+ 4:30-10:00 pm)  Will be responsible for assisting the toy maker with cutting out toys on a band saw and other duties as assigned.  Must be a good people person and have prior experience using power tools, preferably a band saw. Will be working in a heated tent.

Tinhorn Town Busser — (ages 12+, 5:00-10:00 pm) Assist guests and bus tables in Tinhorn Town, a western-themed dining and entertainment venue. (Suggested dress: western-style).

Tinhorn Town Host — (ages 16+, 4:45-10:00 pm) Greet, work crowd control, and bus tables in Tinhorn Town,a western-themed dining and entertainment venue. May also control background music during performances, and provide support to the band. (Suggested dress: western-style).

Tinhorn Town Cookie Decorating Host — (ages 18+, 4:30-10:00 pm) Work at the Cookie Decorating Station, assist guests, show samples and make suggestions. Will keep the area clean and neat, and make sure the station is stocked with supplies. Basic expectations: punctuality, people skills, willings to work well with teammates, and the ability to hand out lots of smiles.

Toy Shop Elf Supervisor— (ages 18+, 4:30-10:00 pm) Greet guests and help to supervise Toy Shop Elves in Elfland Toy Shop, a place for kids to decorate and assemble wooden toys in a heated tent. Will also assist the Toy Shop Cashier in sales.

Dinner/Dessert Theatre Host — (ages 18+, 5:30-8:30 pm, and Sun 3:30-6:30 pm) Provide assistance for Dinner/Dessert Theatre by lighting candles on tables, handing out programs, seating guests, providing information. (Suggested dress: semi-formal as appropriate for a dinner theater event)

Volunteer Dining Room Host — (ages 16+, 4:45-9:00 pm) Provide hospitality to volunteers in the Staff Dining Room by stocking the buffet line, busing tables, making coffee, and maintaining cleanliness.

Joyland Café Host — (ages 16+, 4:45-10:00 pm) Greet, seat guests, bus tables, and support the Food Service staff in Joyland Café, a venue that provides food and snacks. (Suggested dress: casual Christmas attire, warm layers.)

Lobby Courtesy Host — (ages 18+, 4:30-7:00 pm / Sundays 3:00-7:00 pm) Greet guests in the Dinner/Dessert Theatre lobby, providing a welcoming presence, information, and directing guests to Registration Booth, restrooms, etc.

Deer Mountain Lodge Host — (ages 18+, 4:30-10:00 pm) Welcome guests in the lobby of Cascadian Lodge, an inviting place to warm up and enjoy a one-person drama performed four times each evening. Informs guests about the performance times, provides support to the actor, and controls background music before and after performances. (Suggested dress: as for ski or hunting lodge, in jeans, khakis, flannel shirts, sweaters, etc.)

Natural Wonders Light Maze Host — (ages 18+, 4:30-10:00 pm) Manage the Light Maze, help keep order, maintain safety and crowd control, and answer questions. Basic expectations: punctuality, people skills, willings to work well with teammates, and the ability to hand out lots of smiles.

Joyland Concert Hall Host — (ages 18+, 4:45-9:45 pm) Greet guests in the Joyland Concert Hall, a large entertainment venue with gift shop, by directing them to seating, answering questions, and busing tables.

Santa’s Helper — (ages 18+, 5:00-10:00 pm) Greet guests and assist Santa by handing out Youth Camp coupons, refilling the candy barrel, keeping the line moving, reassuring uncertain little ones, learning childrens names and introducing them to Santa.

Bayside Greeter — (ages 16+, 5:00-9:30 pm) Invite people in and direct them to the gift shop and the face painters.

Ornament Room Helpers — (ages 16+, 4:30-10:00 pm) Helpers would be responsible for assisting those who are making their ornaments and assisting the supervisor to ensure that operations run smoothly. Casual attire, vest provided. Expect to get glittery 🙂

Starry Night Busser — (ages 16+, 5:00-10:00 pm) Greet guests, wipe down tables, coordinate with entertainer to start/stop music.

Themed Characters

Costumed Character — (ages 14+, 4:30-7:30 pm or 7:00-10:00) Clap, dance, hug, have your picture taken while wearing a lovable Frosty the Snowman costume or Whistlestop Charlie, the Engineer Bear, costume. 2-hour shifts only. Must be under 5’8”, 175 pounds or less. (Suggested dress: T-shirt and shorts.)

Santa Claus— (ages 18+, 4:30-10:00pm) Entertain children in Joyland (room C), receiving their Christmas requests. Jolly disposition required. Santa suit provided. Background check required.

Outdoor Courtesy

Escort Guardians for Costume Characters — (ages 18+, 4:30-10:00 pm) Accompany Frosty and Whistlestop Charlie, providing “crowd control” and discouraging hecklers.

Bruce the Spruce Host — (ages 16+, 5:30-10:00 pm) Greet and welcome guests waiting to talk with Bruce the Spruce, the talking Christmas tree, guard against tampering of decorations and equipment, and control the line when it spills into the street.

Polar Express Train Engineer — (ages 18+, 5:00-10:00 pm) Drive the Polar Express Train around a pre-determined loop. Must be courteous, hospitable and safety oriented. Training provided. Valid driver’s license required. 3 year DMV Driving Record required.

Polar Express Conductor — (ages 18+, 5:00-10:00 pm) Welcome guests and assist the Train Engineer with crowd control by helping passengers board train. May ride along to assist the Engineer as needed. (Suggested dress: engineer hat and cobbler apron provided.)

Courtesy Cart Drivers — (ages 18+, 4:30-10:30 with dinner break) Provide “upfront customer service”, extending hospitality and care guests with special mobility needs by transporting guests via golf cart. On-call at Front Gate (Hospitality #1). Must be able to hear and respond via 2-way radio. Valid driver’s license required.

Fireside Greeters — (ages 18+, 4:30-10:00 pm) Greet and direct arriving guests outside near the warming fire and ticket booths. Help speed the ticketing process by pre-completing “ticket orders”. Friendly and outgoing disposition.

Event Security — (ages 18+, 4:15-10:30 pm) Patrol the grounds to help assure safety and provide information and assistance to guests. As needed, tend fires, help with parking, and perform other guest courtesy duties. (Required dress: security uniform vest and cap provided.)

Pony Rides

Pony Ride Attendant — (ages 14+, 4:30-10:30 pm) Lead kids on horseback. Must be mature, courteous with children, and comfortable handling horses with CHA Level 2 (or prior approval by Horsemanship Director). Need at least one adult Pony Ride helper each night. (Suggested dress: western, with boots and warm, dry layers.)

Pony Ride Leader — (ages 19+, 4:30-10:30 pm) Direct the children’s pony rides, helping mount and dismount kids, and overseeing Pony Ride Helpers who will be leading the horses. Must have strong horsemanship and people skills. Must be approved by Horsemanship Director.

Petting Farm

Petting Farm Attendant — (ages 10+, 4:30-10:30 pm) Feed and water animals, clean stalls, and pick up litter in the petting farm (Shepherd’s Keep). Must be respectful and friendly to visitors and the leaders. Need at least one adult Helper each night.

Petting Farm Leaders — (ages 18+, 4:30-10:30 pm) Oversee helpers, regulate number of guests, and maintain handwashing stations for the petting farm (Shepherd’s Keep). Must have general working knowledge of animals and strong people skills.

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